Terms and Conditions
Bookings and Payment
Bookings are understood accepted when TTP issues an official confirmation letter confirming all the items you have booked.
The payment is mainly consisted of two parts: Deposit and Balance. The tour booking deposit shall be paid when you confirm the trip with us. If there is any flight or train booking left to us, the relevant cost shall be paid in advance as well to help secure the tickets. Please find our booking policy in details below:
- If the booking is made two months (60 days) prior to your arrival in Lhasa, a deposit of 30% of the total tour cost is required to secure your reservation when you confirm the trip with us;
- If the booking is made within two months (60 days), but 15 days prior to your arrival in Lhasa, a deposit of 50% of the total tour cost is required;
- If the booking is made within 15 days prior to your arrival in Lhasa, you are required to pay the tour cost in full to secure smooth arrangements.
For the moment, we receive overseas booking mainly through the following three ways:
- Bank Wire Transfer: probably taking a longer time and costing higher as it is usually done through some intermediate banks;
- PayPal (www.PayPal.com): the transaction fee for our verified Paypal business account is about 4-6%;
- Western Union (www.westernunion.com): It usually costs lowest among the three.
No contract will exist between you and TTP until we have received the required deposit.
If you would like to cancel your confirmed bookings, please try to note us in writing (e-mail or fax) as early as possible prior to your arrival in Lhasa. In such case, the 100USD/p.p deposit will then be retained as the cancellation charge. Meanwhile your booking will be extended for half a year time, i.e. the 100USD/p.p deposit you paid will be included back if you travel within next six months time. If you cancel part or all of your tour during traveling due to your own reasons, there will be no refund for any payment you have already made.
We will modify a tour itinerary to your satisfaction without limit before it is confirmed. Even after confirmation, there are still two times of free modifications. However too late changes might not be workable and from the third time we will charge a 15USD for each new modification.
If you want to make some changes after you arrive in Tibet, we will do what we can to meet your requirements but the extra cost thus occurred shall be borne by you.
Foreign tourists must carry a valid Passport and a valid Visa for traveling in China. You shall handle the relevant visa formalities in your home country. TTP is not responsible for any liability due to Passport and Visa issue.
To enter Tibet legally, the Tibet entry permit (sometimes also called Tibet Travel Permit or Tibet Visa) will be required. We will help you get all necessary Tibet permits as long as you are not a diplomat, journalist and government official who should travel to Tibet under the arrangements of the Foreign Affairs Office of local government, instead of a travel agency. For more information, you can read the page regarding how to get the Tibet travel permits.
It is suggested that you take travel insurance from your home country which adequately covers for medical, emergency rescue expenses or any other eventual mishaps. TTP is not responsible for any accidents occur on or during the tour. But we are always ready to help in emergency.
As a tour operator, TTP provides services in organizing tour programs. TTP does not own nor operate hotels, motor coaches, airlines, cruise lines or any other service providers which compose the tour, and will not be held responsible for any act or failure to act by those service providers such as changes and/or cancellations for any reason by airlines, hotels or cruise ships, etc. TTP reserves the right to substitute hotels, and alter itinerary, withdraw any tour and make any desirable alteration for the convenience of the operation of the tour. However, TTP shall be liable for conscientious travel planning, careful selection and monitoring of the suppliers.
TTP shall not be responsible for accidents, injury, robbery, loss luggage or personal belongings, as well as delays, misfortunes, other irregularities or force majeure out of its control. Beyond these, our personnel will try to help client to resolve the problems.
All prices are net per person quoted in RMB (or USD). While we make every effort to produce accurate price information for you, sometimes airline prices increase, currencies change and local inflation rates do go beyond our control. TTP reserves the right to correct any pricing errors.
As the geographical conditions in Tibet is quiet special, when a tour must be changed due to landslide, road collapse or construction, military or government request etc, the clients shall be liable to pay any extra cost incurred in such cases.
On this web site, we'll try to make the information as accurate as possible, but we accept no responsibility for any loss or inconvenience sustained by anyone resulting from this information. You shall verify critical information (road condition, accommodation, weather, health, etc.) with us or relevant authorities before you travel.
Note: we'll check the terms and conditions and make necessary changes from time to time to meet the updated situation in our work.