Terms and Conditions
Bookings and Payment
Bookings are understood accepted
when TTP issues an official confirmation letter confirming all the
items you have booked.
The payment is consisted of two parts: Deposit and Balance. To secure your reservations, a deposit of 100USD/p.p is required. The balance amount can be paid to us after you arrive in Lhasa and meet our tour guide there or 15 days prior to your arrival. For more information about how to make payment to us, please click here. Upon receiving the balance, an official invoice will be issued to you.
No contract will exist between you and TTP until we have received the required deposit. Any monies paid to us are protected by our Tour Operator's license
Cancellation
If you would like to cancel your
confirmed bookings, it must be in writing (e-mail or fax) and the
notification shall reach us prior to your arrival. In such case,
the 100USD deposit will then be retained as the cancellation charge.
Meanwhile your booking will be extended for half a year time, i.e. the 100USD/p.p deposit you paid
will be included back if you travel within six months time. If you cancel part or all of your tour during traveling due to your
own reasons, there will be no refund for any payment you have already
made.
Modification
We will modify a tour itinerary
to your satisfaction without limit before it is confirmed. Even
after confirmation, there are still two times of free modifications.
However too late changes might not be workable and from the third
time we will charge a 15USD for each new modification.
If you want to make some changes after you arrive in Tibet, we will do what we can to meet your requirements but the extra cost thus occurred shall be borne by you.
Travel Documents
Tourists must carry a valid Passport
and a valid Visa for traveling in Tibet. They shall handle the relevant
formalities in their home country. TTP is not responsible for any
liability due to Passport and Visa issue.
We will help you get all necessary Tibet permits as long as you are not a diplomat, journalist and government official who should travel to Tibet under the arrangements of the Foreign Affairs Office of Tibet Government according to local policies. For more information about how to get the permits, please click here.
Trave Insurance
It is suggested that you take travel
insurance from your home country which adequately covers for medical,
emergency rescue expenses or any other eventual mishaps. TTP is
not responsible for any accidents occur on or during the tour. But
we are always ready to help in emergency.
Responsibility
As a tour operator, TTP provides
services in organizing tour programs. TTP does not own nor operate
hotels, motor coaches, airlines, cruise lines or any other service
providers which compose the tour, and will not be held responsible
for any act or failure to act by those service providers such as
changes and/or cancellations for any reason by airlines, hotels
or cruise ships, etc. TTP reserves the right to substitute hotels,
and alter itinerary, withdraw any tour and make any desirable alteration
for the convenience of the operation of the tour. However, TTP shall
be liable for conscientious travel planning, careful selection and
monitoring of the suppliers.
TTP shall not be responsible for accidents, injury, robbery, loss luggage or personal belongings, as well as delays, misfortunes, other irregularities or force majeure out of its control. Beyond these, our personnel will help every client to resolve the problems.
All prices are net per person quoted in RMB (or USD). While we make every effort to produce accurate price information for you, sometimes airline prices increase, currencies change and local inflation rates do go beyond our control. TTP reserves the right to correct any pricing errors.
As the geographical conditions in Tibet is quiet special, when a tour must be changed due to landslide, road collapse or construction, military or government request etc, the clients shall be liable to pay any extra cost incurred in such cases. In case of vehicle breakdown or driver illness, TTP shall provide a backup vehicle if necessary.
On this web site, we have tried to make the information as accurate as possible, but we accept no responsibility for any loss or inconvenience sustained by anyone resulting from this information. You shall verify critical information (road condition, weather, health, etc.) with us or relevant authorities before you travel.